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In 2018 I launched a class action case against Facebook for having an unsafe working environment. Together with the support of legal counsel, we won $52M for 14,000 current and former content moderators in California, Arizona, Texas, and Florida due to unsafe workplace conditions at Facebook. We set minimum health and safety standards, including mandatory psychological counseling and adding filtering technology to Facebook’s data classification systems to protect content moderators from psychological trauma. Scola vs. facebook is settled, though more work is needed within this space.
Scola v. Facebook, Inc.’s Legacy
Scola v. Facebook settlement and media attention was a gateway for similar litigation. Former content moderators Chris Gray (2018) in Ireland and Daniel Montague (2022) in South Africa are working to hold Facebook, a local San Francisco Bay Area and multinational corporation, accountable in international courts law for unsafe working conditions and human rights violations. In 2020, the Saveri Law Firm brought a proposed class action against YouTube, Inc., alleging it failed to protect a former content moderator and her co-workers from mental harm caused by reviewing disturbing footage. In 2022, the Court granted preliminary approval to an approximately $4.3 million settlement and about $3.9 million in injunctive relief in the YouTube case. In 2022, Saveri Law Firm filed a similar suit again against TikTok, which is ongoing.
Proposed Settlement
Global Headlines
* Content Warning: All articles, images and videos on the pages that follow contain articles, images, and or videos discussing graphic facebook content including but not limited to racism, murder, death, child abuse, child exploitation, rape, adult content, animal abuse, and serious mental health issues.
Facebook failed to adequately provide a safe workplace for content moderators.
Global Headlines
* Content Warning: All articles, images and videos on the pages that follow contain articles, images, and or videos discussing graphic facebook content including but not limited to racism, murder, death, child abuse, child exploitation, rape, adult content, animal abuse, and serious mental health issues.
Content Warning
All articles, images and videos on the pages that follow contain articles, images, and or videos discussing graphic facebook content including but not limited to racism, murder, death, child abuse, child exploitation, rape, adult content, animal abuse, and serious mental health issues.
facebook failed to adequately provide a safe workplace for content moderators
UPDATE TO CLASS MEMBERS ABOUT NOTICE AND TIMING
The Final Approval of the Settlement was granted on July 14, 2021. The Settlement became final on September 14, 2021. The initial $1,000 payments were sent to Class Members on October 14, 2021, and Class Members had until March 14, 2022 to submit Claims documenting diagnoses and any other damages.
Class Members who qualified for Medical Treatment Payments were sent their payments on May 31, 2022.
Class Members who qualified for Other Damages Payments were sent their payments on December 2, 2022.
Class Members may update their payment preference on the Payment Election page of this Settlement Website. The Payment Election page allows Claimants to update their preferred method of payment and/or update their contact information.
Please continue to monitor this website for updates and contact the Settlement Administrator with any questions at 1-855-917-3515. Questions regarding the Settlement should be directed to the Settlement Administrator rather than Class Counsel.
Facebook, Inc. ("Facebook") and Plaintiffs Selena Scola, Erin Elder, Gabriel Ramos, April Hutchins, Konica Ritchie, Allison Trebacz, Jessica Swarner, and Gregory Shulman, on behalf of themselves and a putative class of current or former content moderators, have reached a $52 million settlement in the above referenced action. The class includes current or former content moderators who performed work for Facebook in California, Arizona, Texas, or Florida as an employee or subcontractor of one or more Facebook vendors between September 15, 2015 and August 14, 2020.
This website advises you of your rights with respect to the Settlement, including your right to participate in the Settlement, your right to receive benefits from this Settlement, your right to object to the disclosure of your information to the Parties’ attorneys, your right to exclude yourself from the Settlement, and your right to object to the Settlement. Your legal rights are affected whether you act or do not act. Please read this website carefully.
Once you receive notice, be sure to follow all instructions to ensure you receive all payments to which you are entitled.
The Settlement Agreement provides a medical screening payment in the amount of $1,000 to every member of the class. In addition, Class Members diagnosed with specified qualifying conditions as a result of their work reviewing graphic and objectionable content will receive a payment that can be used for treatment of the condition and, depending on the amount remaining in the Settlement fund after screening and treatment payments, you may be eligible for additional damage awards of up to $50,000.
Facebook will also implement significant workplace reforms including: (1) requiring all U.S. Facebook vendors to provide on-site coaching with licensed clinicians and standardized resiliency measures and (2) implementing tooling enhancements designed to mitigate the effects of exposure to graphic and objectionable material.
Your participation in this class action Settlement will not be publicly disclosed, and if you filed a Claim, there will be no retaliation against you by Facebook, nor will Facebook take the position that you have violated any non-disclosure agreement (NDA).
Your Legal Rights and Options in This Settlement
Exclude Yourself From the Settlement
The deadline for all Class Members to exclude themselves from the Settlement passed on June 1, 2021.
Exclusions are no longer accepted.
Object to the Settlement
The deadline for all Class Members to object to the Settlement passed on June 1, 2021.
Objections are no longer accepted.
Object to the Disclosure of Your Information
As of June 1, 2021, the deadline for all Class Members to object to the disclosure of information has passed.
Disclosure objections are no longer accepted.
Attend the Final Approval Hearing
The Court held the Final Approval Hearing on June 21, 2021, at 3:00 p.m., at the Superior Court for the State of California, County of San Mateo, 400 County Center, Department 23, Redwood City, CA 94063, to consider whether the Settlement is fair, reasonable, and adequate.
On July 14, 2021, the Hon. V. Raymond Swope signed the Order granting Final Approval of the Settlement.
Do Nothing
If you do nothing, you will be a Class Member and will be bound by the Settlement. This means that you cannot bring a separate lawsuit against Facebook concerning injuries and/or damages allegedly caused by viewing graphic and objectionable material while working as a Content Moderator.File a
Claim
The Claim filing deadline was March 14, 2022. Claims are no longer accepted.
Class Members may update their payment preference on the Payment Election page of this Settlement Website. The Payment Election page allows Claimants to update their preferred method of payment and/or update their contact information.
Please continue to monitor this website for updates.
These rights and options—and the deadlines to exercise them—are explained on this Settlement Website.
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